Case Date:

9/15/2021

Our water tastes and smells like mold.

Case Date:

9/16/2021

Water smells and taste like mold. Taste from all taps is pretty awful.

Case Date:

10/15/2013

703 N Washington had had a constant pool of water along the sidewalk for the past 6+ months. It appears to be over the meter cover. The primary problem is that this had been a mosquito breeding ground all summer.

Case Date:

10/20/2013

Hole I yard by sidewalk White House back door at corner oh Washington and cottage grove. Very dangerous hole. NOT the water meter at 703

Case Date:

9/29/2014

CBU removed portion of sidewalk to fix water line. Sidewalk never repaired.

Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

2/4/2022

possible water line break.

Case Date:

1/3/2018

I do not have water in my house.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?