Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

9/20/2013

He reported this as a storm sewer issue at first and Tony E. told him all we could do is build up the berm to help keep the water from running into his garage. Mr Mcconnaughy called me and said that's not what he wants. He says the street dept. keeps patching the asphalt in the alley and now it is too high and that causes the water to drain into his garage. He wants the asphalt lowered from University St to his garage (he said about 20') so the existing rock berm he already has will keep the water out of his garage. I told him I would refer this to Street Dept.

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

5/4/2016

The water fountain at third street park is not draining. Also, some of the railings around the decorative fountain are loose at their bases.

Case Date:

6/16/2016

Drunken college students (I bet you wish you had a dollar for every time one of these started that way) pulled a pipe out of the ground from down the block and threw it in my yard during little 5. I know where they pulled it from since I used to pass it on my way to work. It is vertical and has orange spray paint on it and I'm assuming it was used to mark water lines or other utility info under ground.

Case Date:

6/24/2013

Water fountain near enclosed playground isn't draining.

Case Date:

9/20/2013

Customer has a drainage problem Rain water running down the alley and going under his garage door.

Case Date:

3/27/2015

Mr Richie left a voice message on 3/25/15 saying that in heavy rains, water rushes down Wylie and across Woodlawn and down his drive. At times it has gone into the basement. He said he is going to have his drive paved this year and he wants to know if a drain could be put in that would connect to the drain he says runs down the center of his drive.

Case Date:

2/4/2014

Christine emailed the following: I am writing to ask if you could give me an update on what is being done about the storm water management around my property. Spring is coming soon and we inevitably get hit with a lot of rain and runoff.

Case Date:

4/3/2014

Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.