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City of Bloomington, Indiana

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closed #164004

Water Utility Billing Problems

1543 S Arbors LN

Case Date:
4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

closed #156178

Parks & Playgrounds

601 W Howe ST

Case Date:
9/25/2016

Homeless man and friends congregating in the building and trades park - upper shelter house. Drinking most days of the week. I Have witnessed them drinking a case of bud lite as well as pouring a handle of liquor into their water bottles. This would not normally bother me, however I am a homeowner in the near vicinity. I have witnessed a decline in the amount of people bringing their kids to the park due to this increase in the homeless population as well as their increase in how comfortable they (I.e. Dogs off leash, air mattress, sleeping bags, etc). I have recently done a lot of work to my house and am worried that this activity in this park will affect my property value. I would appreciate if there was some way to address this homeless population in my neighborhood park. If there could be more patrols by the park at random times throughout the day as well as at at night (they sleep under the shelter house as well) I feel that it may help stop some of this activity. As a young female; I am hesitant to contact the police at each one of these instances for fear of retaliation/they know where I live/may know it's me calling.

closed #157748

Blocked Sidewalk

300 W Gordon PIKE

Case Date:
1/17/2017

Sidewalk impassible in front of old water treatment plant on S Walnut across from Royal (west side of street.

closed #157897

Sewer Problems (Storm Sewers)

3519 S Tudor LN

Case Date:
1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

closed #158285

Drainage or Runoff

170 E Sunny Slopes DR

Case Date:
2/28/2017

Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly

closed #158665

Drainage or Runoff

511 S Anita ST

Case Date:
4/6/2017

Dear City of Bloomington Representative, Last night’s torrential rain brought a lot of water down our driveway from the street, some of which eventually ended up in our finished basement. We've lived at this address since 2009, and this has been a problem we've lived with since then. We’ve spent almost $15,000 on waterproofing our basement, installing storm drains at the bottom of our driveway, halfway down our driveway, and installing a berm on top of the driveway. Still, water that runs down the Anita Street takes a hard right into our driveway and overwhelms our systems. Anita Street slopes south to north, after it has turned from the east to west slope of East 2nd street. We believe a majority of the water coming down Anita Street actually ends up in our driveway. A lot of the water from the street also collects in the yard of our neighbor, Allyson Youat Schnable. Water that has come into our basement has damaged equipment, furniture, boxes and their contents, and is a threat to our foundation. I believe we have exhausted our options to comprehensively deal with the amount of storm water that is presented to us. We would love for the city to address the water coming down the street. I would be thrilled to talk to a city official about this problem. Many thanks, Maarten Bout Eastside Neighborhood 511 S Anita Street 812-219-3377

closed #158986

Potholes, Other Street Repair

911 S High ST

Case Date:
5/4/2017

Can you please look at the drainage on High Street in this area? The street is always covered in water with medium to heavy rains. It doesn't appear that there are enough drains on this area of the street. This has been a problem for years.

closed #159424

Sidewalk & Curb Complaints

1314 1/2 S Grant ST

Case Date:
5/31/2017

In front of our home at 1314 S Grant there is a dip in the road that holds water for days and sometimes weeks after a rain. Last summer it served as enough standing water to be a bad mosquito breeding ground... would love for it to be patched such that it doesn't breed them again this year.

closed #159586

Drainage or Runoff

2429 E Rock Creek DR

Case Date:
6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

closed #150717

Traffic Related Complaints

1014 E Thornton DR

Case Date:
2/21/2016

Location 1008 E Thornton Dr.; Public safety/ traffic/ residential parking issue: Large amount of shoulder stone has eroded away due to to water run off from the street. Creating a large rut and beginning to undermine the edge of the steets pavement. (avg. 50'x1'x1') with the stone being washed towards Henderson St. then into the storm sewer system. This issue has been reported on multiple occasions over the last year by multiple residents.