Case Date:

9/13/2021

The water in our house has a dirt like smell and taste.

Case Date:

9/12/2021

Switchyard Park is wonderful! Kudos to Parks & Rec. Two suggestions: 1 - Please install umbrella holders (or umbrella holders + umbrellas, but I recognize there could be more of a theft issue)at the wooden 'bleachers' at the pickle ball courts. 2) For both dog parks at Switchyard, erect shaded areas perhaps similar to the Ferguson dog park. Suggest two or three areas per dog enclosure. This could be esp. crucial for helping maintaining dog health during summer months. Also, install water hoses to clean dirt from paws + coat when play is over. Thank you for considering!

Case Date:

9/12/2021

Switchyard Dog Park, Large Dog enclosure Please erect a barrier promptly, around the collection of mud + water about 25 feet from the entrance. During my 1st visit with my dog on Saturday, 9-11, he noticed the area by following another dog into the mud. Note there is no hose + water source to rinse dogs, unlike Ferguson Dog Pk, which has this resource during non-winter months. In addition to causing damage to the interior of my car, the muddy substrate was not easily cleaned. A rash has developed in several areas of my dog's skin. Water alone did not remedy the muck; standard dog shampoo fared a bit better. I diluted Dawn dish detergent, which worked best but likely added to the discomfort of the rash. We have a veterinary appt on Monday to address. Again, please erect a barrier around this area and also plan for long-term, engineering solution. Thank you. (I also suggest the installation of water hoses and will submit that separately.)

Case Date:

9/12/2021

Water fountain is not shutting off properly. It runs a little constantly.

Case Date:

9/11/2021

the drinking water coming out of our faucets has recently started tasting really bad, i tried putting it through a water filter and it is still undrinkable. ive lived in my home for 6 years and this is not a normal problem that we have. what could be causing this?

Case Date:

9/11/2021

The dog water fountain has not been working for many weeks.

Case Date:

9/10/2021

There was a water main break near Banneker earlier this week. Our water pressure has returned but even after running water periodically over the last couple days it remains very cloudy.

Case Date:

9/9/2021

Having a lot of issues with the street eroding from storm water on our corner of the cul de sac. Causing multiple trip hazards and a large pot hole in front of drive way entrance. Would like to have the issues assessed and filled or a timeline for repaving within the neighborhood. Thank you

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

9/6/2021

Appears to be a water main pipe break near 7th & Waldron