Case Date:

10/9/1996

RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID

Case Date:

10/9/1996

RESIDENT STATES THAT THEY ARE STILL RECEIVING BAD SERVICE FROM TCI. THE UPPER CHANNELS ARE NOT CLEAR. HE HAS COMPLAINED TO TCI, WHO STATED THAT THE PROBLEM IS IN HIS HOUSE. RESIDENT HAS RE-WIRED THE HOUSE AND IS STILL HAVING THE SAME PROBLEM. iN REGARDS TO THE CHANGE IN CHANNELS, HE CONTACTED TCI AND WAS TOLD THAT IT WAS A CORPORATE DECISION. RESIDENT WANTS TO KNOW HOW A PUBLIC REGULATED UTILITY CAN MAKE THESE CHANGES ON A CORPORATE LEVEL, WITHOUT CHECKING WITH ITS LOCAL SUBSCRIBERS. RESID

Case Date:

10/1/1996

LOW WATER PRESSURE

Case Date:

9/30/1996

SZAKALY TALKED WITH SUSIE JOHNSON, CODE ENF., HER DRIVEWAY FLOODS BECAUSE OF THE 3 LOTS UPHILL FROM HER RESIDENCE. THESE 3 LOTS DRAIN ONTO HER PROPERTY FILLING & FLOODING HER STORM INLETS. THIS APPEARS TO BE A DEVELOPMENT WIDE PROBLEM.

Case Date:

9/25/1996

Dwayne Woods illegally hooked up his drain from his basement & is piping water into the street. He called Street Dept. to complain about the lefel of the street & Bob realized what he had done. See attached from Street Dept.

Case Date:

9/19/1996

WENTWORTH SENT A LETTER TO ENG. DEPT ON 9/19/96. HE STATED THAT HIS WIFE HAS BEEN CALLING IN THE PAST FEW WEEKS REGARDING A STORM DRAINAGE PROBLEM. THE RUN OFF HAS CAUSED EROSION WHICH HAS EXPOSED THE WENTWORTH'S SANITARY DRAIN.

Case Date:

9/13/1996

LOW PRESSURE - THIS RESIDENCE IS UNDER CONSTRUCTION

Case Date:

9/13/1996

WATER WAS COMING FROM GROUND AT 1904 E SOUTHDOWNS AND RUNNING DOWN THE STREET .

Case Date:

8/15/1996

OVERFLOW OF WATER BECAUSE OF THE CURB WE PUT IN WOULD LIKE TO MEET WITH YOU ON TUESDAY AUGUST 20, 1996 AT 2:30 PM

Case Date:

8/13/1996

REFERRED BY STREET DEPT: THERE IS A HOLE IN THE BLACKTOP AT THE CORNER OF HIGHLAND AVENUE & MILLER DRIVE (HIGHLAND HOMES SUBDIVISION). PER STREET DEPT. IT SEEMS THAT THE SEWER LINE WAS NOT COMPACTED BEFORE IT WAS COVERED BY BLACKTOP. THE SIDEWALK AS WELL AS THE ROAD APPEAR TO BE SINKING IN. IT DOES SEEM LIKE SOMEONE, THEY DO NOT KNOW WHO, HAS BEEN OUT LOOKING AT THE PROBLEM.