Mayor Kerry Thomson

Page last updated on May 30, 2025 at 3:41 pm

SANITARY SEWER OVERFLOW ADVISORIES:

None at this time.

BOIL WATER ADVISORIES:

The Precautionary Boil Water Advisory for 12 addresses on High/Hillside/Moores lifted 05/23/2025. 

The Precautionary Boil Water Advisory for 4 addresses on E Olcott Blvd lifted 05/24/2025.

The Precautionary Boil Water Advisory for 18 addresses on S McCartney Ln lifted 05/24/2025. 

The Precautionary Boil Water Advisory for 26 addresses on S McCartney Ln lifted 05/27/2025. 

Indiana Department of Environmental Management (IDEM) requires all public water systems to issue a Boil Water Advisory when the pressure drops below 20 pound force per square inch (P.S.I.) in the water main. Water main breaks or maintenance often require the water pressure be turned off. When this happens, affected customers are on a precautionary boil water advisory until water samples with clear results are returned from the lab. Those affected should follow the instructions below:  

  • Immediately after your normal water pressure is restored, run COLD water from a sink or tub until clear water flows from the faucet.
  • Boil all water used for drinking, cooking, and oral hygiene for at least 2 minutes prior to consumption.
  • It is not necessary to boil water for other uses.
  • Affected customers with up-to-date contact information with CBU Customer Service are alerted directly through a communication platform called Everbridge. Customers update their contact information electronically.

If you have questions or concerns, please contact the City of Bloomington Utilities at 812-339-1444.

CUSTOMER SERVICE:

Connect with us at 812-349-3930 or utilities.cs@bloomington.in.gov Monday through Friday from 8 am until 5 pm, or after hours at 812-339-1444. If you need to speak to someone in person, please make an appointment by calling 812-349-3930.

If your water service is shut off due to delinquency, please contact our Customer Service Department to have your service restored. We will reconnect water service within one working day after receiving your request. Service will not be restored outside of regular business hours, on weekends, or holidays.

SERVICE LINE REPAIRS (IN THE RIGHT-OF-WAY):

Contact the City of Bloomington's Engineering Department to obtain a Right of Way Excavation Permit before you start working.  Visit their webpage, or call: 812-349-3913 for more information or assistance.