Case Date:

7/30/1997

Subscriber tried to take advantage of limited time low cost installation offer. Waiting for check to either buy TV or card that allows use of computer monitor as TV. TCI would not install because he doesn't have a TV. Says they should have portable monitor or signal tester so that he can do install while special offer is on. Also says CSR wouldn't give him local franch. authority # and gave wrong FCC #. CSRs should have correct # for FCC, local franch. auth. & corporate and be more helpful

Case Date:

7/30/1997

MS. STEELE COMPLAINED THAT SHE THOUGHT OUR METER READER HAD TRAMPLED THROUGH HER FLOWER BED WHEN WE READ THE METER.

Case Date:

7/30/1997

WHEN IS CBU GOING TO DO YARD REPAIRS ON PETE ELLIS?

Case Date:

7/30/1997

WANTS LINE LOCATION

Case Date:

7/30/1997

LOW PRESSURE

Case Date:

7/30/1997

BAGWORMS ON SHRUBS AROUND LIFT STATION BY HIS HOME, HE ALSO HAS THEM NOW ON SOME OF HIS SHRUBS, WANTS SPRAYED AND HIS

Case Date:

7/28/1997

Citizen says that Recycling truck goes over her driveway and keeps breaking concrete. Understands they have a hard time turning around because its a cul-de-sac but had to pay $250 to fix it last year, and it almost needs it again. She MAY file a claim with Risk depending on our action. KEN: I need you to look at this and see if its possible to avoid going over the driveway, or if its possible to use another piece of equipment that could make the turn more easily (split packer?).

Case Date:

7/28/1997

Mr. McCafferty called in to comment on four Bloomington Police Officers on bicycles that were near People's Park on E. Kirkwood Avenue. He said the officers were stopping people on skateboards and he said he saw no reason why there should be that many officers in one place. The call was made from a pay phone at approximately 3:15 p.m. on Monday, July 28, 1997

Case Date:

7/28/1997

WANTS YARD REPAIRED WHERE CBU WORKED

Case Date:

7/28/1997

VACTOR RUNS OVER PLANTS & SHRUBS WHEN CLEANING SEWER MAIN AT NEAR HIS HOUSE,