Case Date:

10/15/2018

Water quality change after city changed water system recently; both my roommate and I have been having problems with our skin. We are over by Lincoln and 10th street

Case Date:

10/15/2018

Hi, My roommate and I have been experiencing skin problems (i.e. dryness, flaking and a lot of sudden acne when we both have never had acne) for the past couple weeks and we have ruled out any other changes we have made. We were notified by our landlord that the city of Bloomington was making changes in the water system, and when we went home out of state for a week, the skin problems resolved. Thank you for your time!

Case Date:

10/21/2018

The bike path along Sare Road south of the intersection with Olcott is rapidly deteriorating due to continuous water flow over the path that washes dirt, branches and rocks onto the path. Something needs to be done to divert this water away from the path. In the winter the water freezes, leaving the path coated with a sheet of ice. Very dangerous for bikes and pedestrians.

Case Date:

10/23/2018

I got my utility bill for this month that states that I did not pay the utility amount for the previous month. I have a credit card statement saying that I did. I called a couple weeks ago and they said if I emailed in proof of the statement, then the amount would be fixed. I emailed it in and it still has not been fixed. I would really like this resolved before my water bill is due on the 25th of this month. Thank you!

Case Date:

2/7/2017

potholes and low spot gets flooded easily with mud and water forcing pedestrians to walk into busy road from sidewalk.

Case Date:

2/10/2017

I live at 325 E University St and my water does not work. There was no warning or anything. It just stopped working.

Case Date:

2/18/2017

Good afternoon, I am writing to report an issue with water drainage coming from the roofs of houses and dumping on to the sidewalk. Along N. Indiana Ave, many houses/apartments (owned by Elkins Apartments) have drainage downspouts that empty directly on to the sidewalk. This creates a hazard with constant freeze and thew during the winter months. I have personally felt unsafe walking down a sloped sidewalk, on what is pure ice during periods this winter. Indiana Ave. is a very high foot traffic area during winter months as fans walk to and from basketball games. From witnessing several people slip and fall on the ice, I feel like it is my duty as a citizen to report this issue to the city. Though we have been blessed this season with relatively mild temperatures, this does not overshadow the safety hazard created from the downspouts off many of these houses. This problem would ideally need to be handled quickly before the next cold spell of weather. Thank you. Best regards

Case Date:

2/20/2017

I live at 415 W. Graham Drive. There are very deep, somewhat large, holes at the end of my driveway from the water flow when it rains. I was hoping someone could come out and tell me if I need to repair or if it's the cities responsibility. Turning in to my driveway multiple times a day is becoming a hazard. I do not currently have a photo but I am happy to provide if need be. Thank you!

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

2/28/2017

Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly