We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.
the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future
No water
Lack of hot water
Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!
cover on water meter is not secure, could slide off
The water supply has had a noticeable odor an taste, over the past few weeks. Both at home, and at work. I've asked around and all of my colleagues on campus agree.
The Side walk on the following locations: The Northwest corner of 7th and Dunn as well as the Southwest corner of 7th and Dunn is cracked and it collects mud, water (and ice in the winter) The pavement is uneven and creates a hazard at night
Dear Bloomington water department., Last week my pipes froze your team came to my home promptly and turned off the water right after calling for an emergency shut off at the meter. I am back to town and would like to have your team come back to my home and turn the water back on at the meter. Please let me know if this can happen this afternoon, I would like to be at the house when the water is turned back on so that I can deal with any water issues if I have a broken pipe. Thank you! Craig Medlyn 309 E. 7th Street, Bloomington. Cell: 410 598 7547