Case Date:

2/27/2026

Washout from storm sewer culvert, may need more than just cold patch to permanently remedy

Case Date:

8/14/2025

I had sent in a request on 5/19/25 Case #202787 reporting that Olive Street needs a concrete curb installed. Due to the excessive rainfall this has caused flooding issues for 1502 S. Olive and the house on the corner of Hillside and Olive (1144 E. Hillside Dr.). I was informed that this was on the paving list and there was plans for an asphalt curb. I called on 6/9/25 and spoke to the Engineering dept. (Iris) about installing a concrete curb instead of asphalt. There is already a partial concrete curb that runs past 1502. It needs to have a concrete curb all the way up the hill so that rain will not flood into the driveway and along the house of 1502, plus it runs past the curb into the yard of 1144 E. Hillside causing flooding in the basement. They have a sump pump now, but it's old and could quit at any time. It's already August and there hasn't been any kind of activity on this street. Do you have an estimated date as to when the street will be paved and the curb installed? Also, there is a construction sign in the yard of 1144 E. Hillside that has been there all summer and would like it to be moved. Thank you for any information you can provide!

Case Date:

9/29/2026

A pothole is forming at the entrance to the cul-de-sac at Rosewood Dr & N Tulipwood Ct. The asphalt is cracked and starting to break apart in the driving lane.

Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

9/22/2026

this address, and several houses on the street (2607 S Bryan, 2605 S Bryan) have begun just leaving their trash & recycling barrels right at the street 24/7. it is unsightly and my understanding is that the barrels are not to remain on the street after weekly trash collection

Case Date:

9/29/2026

Hi! After my scheduled pick-up today, I found my small-sized Recycle cart lying sideways in the street with its lid hinge broken. I placed it upright and took a photo to show where the lid now hangs from just one hinge. (I've attached the photo but am not sure it worked.) How can I get a new small-size Recycle bin? Thank you!

Case Date:

9/11/2026

Subject: Street Light Request: W. 11th St. (Between Marathon Gas Station & N. Adams St.) Location Details: * Street: W. 11th St. * Specific Segment: Between the gas station and the N. Adams Street intersection. * Preferred Placement: The north side of W. 11th St., adjacent to the apartment complex buildings. Request Details: I am writing to formally request the installation of a new street light along this specific stretch of W. 11th Street. Currently, this section of the road and sidewalk is pitch black during non-daylight hours. There is extremely poor visibility, making it highly unsafe for pedestrians. I walk this route early in the morning and am unable to see the sidewalk ahead of me or perceive if anyone is nearby, which creates a significant safety risk. Furthermore, the lack of lighting will pose an extra hazard during the winter months, as it will be impossible to spot black ice or snow accumulation on the walkway. Improved lighting here is urgently needed to ensure basic pedestrian safety and visibility. Thank you for your time and for reviewing this request to keep our neighborhood walkways safe. Warmly, Carla

Case Date:

9/8/2026

Street light is out

Case Date:

9/29/2026

Commissioner at Transportation Commission meeting on 9/28/2026 requested analysis of street lighting at the intersection of E Covenanter Dr and College Mall Rd. They complained that street lighting on the west side of the intersection is insufficient for safe pedestrian utilization of the intersection. Drivers heading north on College Mall turning left onto Covenanter, and drivers headed east from Covenanter turning right onto College Mall have a difficult time seeing pedestrians in the crosswalk at night or in low-light conditions. Currently there is a street light on the north east corner of the intersection (Location 965 S College Mall Rd, Bloomington, IN 47401 (39.1553, -86.4976)); however, the light does not appear like it was installed to illuminate the corner of the crosswalk in question. The existing light is not impacted by overgrown vegetation. In terms of follow up on this item, if there is any action staff can take on it, I would like to document staff response and the process via uReport and a staff report at a future commission meeting.

Case Date:

5/20/2026

We live at 1717 E Hunter Ave and have had water coming in our basement now twice (once last and once this) and both times the water is overflowing out this mainhole down on the corner of E. Hunter Ave and Eastside Drive. The manhole is actually spinning around it's so much water. The address where that is at is 420 S Eastside Drive I think. Not sure if its' related or just a coincidence with all the rain. The bsement floor drains have not backed up in our house, just water coming up through cracks and around edge of foundation.