Case Date:

9/23/2021

The water still smells and tastes bad, even after our recent heavy rainfall. Smells like dirt and tastes like dirt too.

Case Date:

12/15/2023

They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.

Case Date:

6/20/2022

Last year the City replaced a dead tree in the tree plot with a service berry. However, the service berry is now more than half dead, including the main trunk. Can you replace it with something else? The City did water it all last year so I don't know what happened. Thanks.

Case Date:

7/27/2021

Drainage channel near 10th and Fairview is clogged with debris from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

7/28/2021

I submitted this issue already as a sanitation issue, but I was told that it is P&R's responsibility. So hopefully it will get routed to the right person this time. There is a drainage channel at the edge of Butler Park near 10th and Fairview that is clogged with stones and sediment from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

9/15/2021

Our water tastes and smells like mold.

Case Date:

9/16/2021

Water smells and taste like mold. Taste from all taps is pretty awful.

Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.