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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #158742

Sewer Problems (Sanitary Sewers)

Case Date:
4/12/2017

Issue: Sewage backed up into two homes under our management: 1. 1403 West Allen Street 2. 1405 West Allen Street Significant amount of toilet paper and feces was deposited in basement. Had to be professionally removed and disinfected. Question: Did the City flush or work on lines near or around the Allen Street Properties recently? Is this a normal occurrence? The pipes appear to be clear now, water runs through freely.

closed #158986

Potholes, Other Street Repair

911 S High ST

Case Date:
5/4/2017

Can you please look at the drainage on High Street in this area? The street is always covered in water with medium to heavy rains. It doesn't appear that there are enough drains on this area of the street. This has been a problem for years.

closed #158991

Sidewalk & Curb Complaints

2940-2998 Robins Bow

Case Date:
5/5/2017

My neighbors at 2802 S Forrester, when they re-landscaped their property 10 or so years ago, arranged to have the flow of water from their downspouts released onto the sidewalk at the shared edge of our two lots, which causes a tremendous flow of water onto the sidewalk in front of my property. This deposits debris on my property and creates treacherous conditions in the fall when rain occurs when temperatures are near freezing. This has been an irritant to me since the re-landscaping was complete but only recently did I read section 12.04.020 of the municipal code which would seem to prohibit such a discharge of water. Could you send someone to investigate this situation? The water comes out of two green pipes where our two properties abut the sidewalk on Robins Bow. This week the problem is particularly clear because of all the rain.

closed #159160

Sewer Problems (Storm Sewers)

1013 W 6th ST

Case Date:
5/20/2017

The storm drain between 1019 and 1017 w 6th st isn't draining. Water is flowing on top of it.

closed #159240

Water Utility Billing Problems

Case Date:
5/29/2017

Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well. I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived? If you let me know how I can solve this problem, it would be great. Thanks.

closed #159424

Sidewalk & Curb Complaints

1314 1/2 S Grant ST

Case Date:
5/31/2017

In front of our home at 1314 S Grant there is a dip in the road that holds water for days and sometimes weeks after a rain. Last summer it served as enough standing water to be a bad mosquito breeding ground... would love for it to be patched such that it doesn't breed them again this year.

closed #159586

Drainage or Runoff

2429 E Rock Creek DR

Case Date:
6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

closed #159849

Water Quality

Case Date:
6/24/2017

the water quality on the west side is below deplorable. especially since the fire Saturday morning! I do know about the water quality problems on the southwest side how long did you think it would take to get to the west side? I can get better water straight from the lake. the water smells like a bathroom door on a tuna boat!!! I will go to the state if something isn't done and quick!! get ride of the waste water piece of crap that is in charge of water quality and get someone that knows what they are doing!!! 700pm 6-24 2017 the news works wonders against your pencil entries on state reports

closed #160016

Potholes, Other Street Repair

Case Date:
7/6/2017

We own a house located at 1222 S Stull Ave. There is a very large drop off from the street to the yard area due to erosion and water flow. It is very difficult to park a car along the side of the street. I see where other adjacent property owners must have experienced a similar issue in the past and the area has been filled in with asphalt. Is this something the street department can review and advise on options? Thanks and please advise.

closed #160050

Utilities Yardwork

Case Date:
7/10/2017

The lid to our water meter is not bolted down. while mowing last week, i stepped on the lid while turning the mower around and nearly fell in because it's not attached and was laying on top of the canister crooked. it appears to be very rusty. Please have someone check into this. I don't want the lid just sitting there unbolted. it's dangerous when someone steps on it the way it currently is.