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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #161075

Other

Case Date:
9/7/2017

There is a dog which appears to be in need of food and water - pacing inside a fence on the east side of S. Henderson St. between Thornton and Moody. The dog has been doing it for several hours. Thank you.

closed #161121

Utilities Construction

Case Date:
9/12/2017

There is a loose sewer or water cover on the road on W Patterson St between where it intersects with S Madison St and S Rogers. It is loud and disruptive through all hours of the day and night with every car that drives over it and is a potential safety hazard. This has not always been so noisy so it must have come loose or not properly secured recently. Could this please be secured ASAP? Thank you.

closed #161167

Drainage or Runoff

Case Date:
9/15/2017

We have an open culvert in our yard that drains rain water from the other side of the street and it seems to be eroding my property. It was suggested to me that I contact the city to see if I can get assistance in fixing this problem.

closed #161185

Water Utility Problems

Case Date:
9/18/2017

I was on Walnut Street last Tuesday and there was a water main or something busted throwing rocks in the air and it damage my car I didn't realize I had received damage till my son looked at it on on Friday so I need to have someone fix this it's a brand new 2016 Kia and I have damage like from a hail storm on it was rocks so I need someone to pay for this I'm not putting a picture in because you have to see it in person I looked at it several times and couldn't see it but my son seen it and now I see it

closed #161201

Animal Control & Neglected Pets

Case Date:
9/18/2017

We have a skunk in the neighborhood who is injured with a plastic ring around it's neck. It drinks from a bowl of water on our porch, which we've found bloody the past several weeks. We finally saw the skunk at night and discovered the plastic ring around it's neck. Can a live trap be set?

closed #161277

Water Utility Problems

4001 S Clear View DR

Case Date:
9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

closed #161324

Biking & Walking

Case Date:
9/26/2017

Debris on sidewalk: Malibu and/or Opie Taylors dump waste water out their back door, in the alley on the back/eastside of the building. It runs down the alley, and across and down the sidewalk. I've meant to complain many times over the winters when it's created ice. Today it is a slick sludge of wet leaves that was slippery even though I was super aware and careful.

closed #161490

Water Utility Problems

Case Date:
10/10/2017

got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.

closed #161493

Water Utility Billing Problems

Case Date:
10/10/2017

my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.

closed #161494

Water Utility Billing Problems

Case Date:
10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.