Page last updated on April 30, 2026 at 10:07 am
Water and sewer utility information for businesses and landlords. See utility information for residents.
Helpful links:
- Application for New Commercial Service
- Application for Extension of Utility Service
- Underground Utilities Locator
- Sample Water and Sewer Bill
- Utilities Customer Rights and Responsibilities (PDF)
- Rules, Regulations, and Standards of Service (Google Doc)
- American Water Works Association (AWWA) Leak Calculator
- Set Up Your Customer Portal Account for Smart Meters!
- Smart Meter Customer Data Portal
- Request for Adjustment (PDF)
- All of the CBU Forms are online and in PDF format
Sign up for Water and Sewer Service
Commercial Customer Contract
Pay Online
Send payments online using the City of Bloomington Utility Access payment portal.
Having trouble paying your bill?
More information about assistance here
Agreement for Preauthorized Payments (Bank Drafting)
Sign up for automatic payments from either your checking or savings account.
Other Ways to Pay
See all ways to pay your utility bill, including mail and in person
Disconnect Service
Request a disconnect of service and your final bill
Utilities Rates
Current rates for water and sewer fees.
Special Read Agreement (for landlords)
When renters leave a property, property owners can sign up to have service automatically transfer back to them with a Special Read Agreement.
Utilities Frequently Asked Questions
Questions about the billing software and Utility services.