Case Date:

7/20/1999

Insight installed lines in Mr. New's backyard approximately 5 years ago. The lines were not buried very deep and are now coming to the surface. The greatest depth is 1". He contacted Insight in April 1999 (talked to Scott Templeton?). Someone came out and marked the yard 2 times but have still not done anything. The last time he called, he was told by a representative that "he did not have time to deal with this problem right now". Mr. New does not know what to do at this time.

Case Date:

7/20/1999

Overgrown grass and weeds

Case Date:

7/18/1999

WANTS AFTER HOURS EMERGENCY LINE LOCATE NEAR WENDY'S RESTAURANT

Case Date:

7/16/1999

AFTER HOURS CALL TAKEN BY CONTROL, CONTRACTOR LEFT BIG HOLE UNCOVERED AND IT IS DANGEROUS

Case Date:

7/14/1999

WANTS YARD REPAIRED, FRANK BUCZOLICH TOOK THE CALL

Case Date:

7/14/1999

CALL TAKEN BY FRANK BUCZOLICH, WANTS YARD REPAIRED

Case Date:

7/12/1999

WANTS YARD REPAIRED WHERE CBU WORKED

Case Date:

7/9/1999

Mr. Glascoe contacted Public Works Department regarding CB radio signal is over riding cable signal.

Case Date:

7/9/1999

Mr. Glascoe contacted Public Works Department regarding CB radio signal is over riding cable signal.

Case Date:

7/2/1999

Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.