Ms Ochoa left a voice message. She is trying to figure out how she can make the front of her house look better. She is the only person with an asphalt gully; all the others have pipes. She would like to make hers nicer by putting in a pipe but doesn't know if that will be allowed or how it would be done.
Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.
Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.
He left a voice message indicating he has a problem with his neighbor that involves a drainage ditch between properties.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
Customer wanted to know how much of the sewer lateral is his responsibility to maintain.
Mr Foster left a voice message yesterday. He said it has to do with a manifestation of water in his basement/crawl space. It is not coming in from the walls and it comes and goes. He had his water lines changed thinking that was the problem but still occurs. The area becomes muddy and now there's some mold as well. He wants advice on what he can do.
Mr Pollock called with a question about storm drainage on his property and erosion.
Mr Beckett left a message on 6/9/14 saying he had spoken to Phil about an issue with drainage and his neighbor and Phil told him I was looking at the situation.
Customer would like the supervisor over storm drains to call him, as he has some questions.