Case Date:

3/18/2014

There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.

Case Date:

2/4/2014

Christine emailed the following: I am writing to ask if you could give me an update on what is being done about the storm water management around my property. Spring is coming soon and we inevitably get hit with a lot of rain and runoff.

Case Date:

1/22/2014

He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.

Case Date:

1/9/2014

Betty Nagle reported that this portion of the street floods during any heavy rain event. She also explained that she and her neighbors have to make a conscious effort to clear debris from the inlet grates.

Case Date:

12/19/2013

Ms. Murzyn said they got water into the back of their building during several rain events this summer. She said they had a landscaper do some work but he said the city needs to put a curb on Covey Lane to keep the water from coming off the road.

Case Date:

11/27/2013

Ms. Aslami left a voice mail on 11/26/13. I returned her call on 11/27/13. She was difficult to understand but I believe she said she has water that comes up from their garage drain when it rains hard and she wants the city to fix it.

Case Date:

11/5/2013

says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.

Case Date:

10/30/2013

I received an email from Ms. Henderson stating the following: "Hi Jane. I want to post you on the condition of the storm water drain beehive in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park. Specifically, I want to bring to your attention to the erosion around the beehive at the northeast corner of the two lots you looked at last year (2712 Olcott and 2737 E. Brigs Bend). On September 10, we had another heavy rain that created a flash flood in our back yard, flooding nearly up to our deck and again flooding Ginny Field’s storage unit under the house (the debris line on her door was just below the 25" mark, the highest level we’ve seen the water rise to). As you can see from the attached photos, the ground around the beehive is cratering as a result of the water erosion. This area is of increasing concern with regard to the potential hazard it presents to children, landscapers, and others who go near. Would you be able to take a look at it and advise? Also, could you please take a look at two small but growing holes (and a third depressed area that seems to be sinking) in the south corner of our lots near the tall, narrow green cable box. We are concerned that the this may be indicative of soil washing out along the storm water drain line. Again, your advice is appreciated."

Case Date:

10/30/2013

Received an email from Danna at Street with this information "Can you check out 621 Pleasant Ridge on the BrownRidge side of property. States drainage issue at end of driveway. Lou Ann 336-6934"

Case Date:

10/17/2013

Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.