Case Date:

12/24/2013

Customer asked that a supervisor call him. He had some questions in regard to some sewer lines.

Case Date:

1/22/2014

He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.

Case Date:

2/4/2014

Christine emailed the following: I am writing to ask if you could give me an update on what is being done about the storm water management around my property. Spring is coming soon and we inevitably get hit with a lot of rain and runoff.

Case Date:

3/31/2014

Ms Ochoa left a voice message. She is trying to figure out how she can make the front of her house look better. She is the only person with an asphalt gully; all the others have pipes. She would like to make hers nicer by putting in a pipe but doesn't know if that will be allowed or how it would be done.

Case Date:

4/3/2014

Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.

Case Date:

4/4/2014

He has issues with water causing erosion in their backyard and wants to know what they're allowed to do re:drainage and where to route it.

Case Date:

6/11/2014

Mr Beckett left a message on 6/9/14 saying he had spoken to Phil about an issue with drainage and his neighbor and Phil told him I was looking at the situation.

Case Date:

6/25/2014

Mr Pollock called with a question about storm drainage on his property and erosion.

Case Date:

6/25/2014

Lisa left a voice message indicating Jaymar is the property manager for Sunflower Gardens HOA, just south of Summit Elementary School. They have a drainage ditch that's concrete and runs through their subdivision and with the bigger rains, it is spilling over and it happens so consistently. She wants the city to revisit it because when the subdivision was built it was part of the engineering process to figure out the size of the drainage ditch to be constructed. Linda Thompson in Planning told her to get with me or Phil because the water is spilling out and not contained by the ditch.

Case Date:

6/30/2014

Ms Underwood left a voice message for me on Friday 6/27/14 saying she was calling about the brick streets at 8th and Park and the sewer line that currently goes under the street.