Responded to the customer inquiry.

Hi Gretchen: This is a long standing issue that we discovered soon after we bought the building. I have instructed the staff to form a memo that addresses this and explains it when someone like you inquires, because this question has had to be answered many times and over many years. We have hired plumbers, camera recording boring contractors, and about anyone we thought could find a solution. It is not sewage, it is ground water in the elevator shaft between the support pole for the elevator and its sleeve. You can imagine what likely ends up in this ground water from time to time. Rodents or just stale water. We have tried to seal this area and other unsuccessful attempts and all sources tell us there is no solution except extract the elevator and put it back after the base is dealt with. That expense is immense and we are basically between a rock and a hard place. It is worse in the spring and fall with big rains. Our best solution over the 9+ years we have dealt with this is air fresheners to mitigate the smell. That is currently the best we can do. Thanks for caring enough to inquire and wish I had a better solution.

Paula, this was assigned to me while I was out on maternity leave. Just thought this should go to you. Thanks!