1/10/2020 10:00:51 Closed by Anonymous
Responded to the customer inquiry.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=171027
Closed by John Turnbull
Responded to the customer inquiry.
1/10/2020 10:00:25 Anonymous contacted Anonymous
Hi Gretchen:
This is a long standing issue that we discovered soon after we bought the building. I have instructed the staff to form a memo that addresses this and explains it when someone like you inquires, because this question has had to be answered many times and over many years.
We have hired plumbers, camera recording boring contractors, and about anyone we thought could find a solution. It is not sewage, it is ground water in the elevator shaft between the support pole for the elevator and its sleeve. You can imagine what likely ends up in this ground water from time to time. Rodents or just stale water. We have tried to seal this area and other unsuccessful attempts and all sources tell us there is no solution except extract the elevator and put it back after the base is dealt with. That expense is immense and we are basically between a rock and a hard place. It is worse in the spring and fall with big rains. Our best solution over the 9+ years we have dealt with this is air fresheners to mitigate the smell. That is currently the best we can do. Thanks for caring enough to inquire and wish I had a better solution.
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=171027
John Turnbull contacted Gretchen Schulz Andrews
Hi Gretchen:
This is a long standing issue that we discovered soon after we bought the building. I have instructed the staff to form a memo that addresses this and explains it when someone like you inquires, because this question has had to be answered many times and over many years.
We have hired plumbers, camera recording boring contractors, and about anyone we thought could find a solution. It is not sewage, it is ground water in the elevator shaft between the support pole for the elevator and its sleeve. You can imagine what likely ends up in this ground water from time to time. Rodents or just stale water. We have tried to seal this area and other unsuccessful attempts and all sources tell us there is no solution except extract the elevator and put it back after the base is dealt with. That expense is immense and we are basically between a rock and a hard place. It is worse in the spring and fall with big rains. Our best solution over the 9+ years we have dealt with this is air fresheners to mitigate the smell. That is currently the best we can do. Thanks for caring enough to inquire and wish I had a better solution.
1/7/2020 15:41:30 Anonymous assigned this case to Anonymous
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=171027
Paula McDevitt assigned this case to John Turnbull
You can use the link to follow progress on this case.
1/7/2020 14:48:42 Melissa Hirtzel assigned this case to Anonymous
Paula, this was assigned to me while I was out on maternity leave. Just thought this should go to you. Thanks!
Sent notification to Anonymous, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=171027
Melissa Hirtzel assigned this case to Paula McDevitt
You can use the link to follow progress on this case.
Paula, this was assigned to me while I was out on maternity leave. Just thought this should go to you. Thanks!
11/22/2019 08:27:24 Anonymous assigned this case to Melissa Hirtzel
Sent notification to Melissa Hirtzel, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=171027
Anonymous assigned this case to Melissa Hirtzel
You can use the link to follow progress on this case.