Water Utility Billing Problems
1807 E Hyde Park CIR
- Case Date:
- 11/19/1997
LETTER WAS RECD. FROM TERRY AND THERESA DUEMLER. THE DUEMLERS STATED THAT THEY RECEIVED A HIGH SEWER BILL DUE TO WATERING AND ARE REQUESTING THAT A CREDIT BE ALLOWED FOR WATERING.
Water Utility Billing Problems
805 S Henderson ST
- Case Date:
- 11/10/1997
MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.
Water Utility Billing Problems
805 S Henderson ST
- Case Date:
- 11/10/1997
MS. BENTLEY CALLED ON 11/8/97 AND STATED THAT SHE HAD A 20,000 GAL CONSUMPTION AND HAD A PLUMBER COME OUT AND LOOK. THE PLUMBER TOLD HER HE THINKS THE PROBLEM IS IN THE MAIN. MS. BENTLEY WOULD LIKE THIS MATTER CHECKED OUT.
Water Utility Billing Problems
2204 S Montclair AVE
- Case Date:
- 11/7/1997
LETTER WAS REC'D. FROM MS. THRASHER REQUESTING THAT CBU ALLOW MORE MONTHS DURING WHICH CREDIT IS ALLOWED FOR WATERING LAWNS.
Water Utility Billing Problems
2818 S Churchill CT
- Case Date:
- 9/30/1997
Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.
Water Utility Billing Problems
1285 S College Mall RD
- Case Date:
- 9/23/1997
A letter was received from Max Wildman of the Happy Car Full Service Car Wash regarding a disconnect notice he received for August and September. On this billing was a miscellaneous charge of $540.00. Mr. Wildman feels this is a harsh penalty.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 8/5/1997
Upset with discrepancy in account that she thought was taken care of. JA has full copy of original email.
Water Utility Billing Problems
1305 S Monon DR
- Case Date:
- 6/4/1997
SCOTT PATE CALLED AND TALKED TO CUSTOMER SERV. DEPT. SEVERAL TIMES. HE WANTED TO PROTEST LARGE BILL FOR HIS RESIDENCE. HE STATES THAT HE LIVES ALONE AND FEELS THAT THE WATER USAGE FOR 1 MONTH IS TOO LARGE AND THAT HE CANNOT FIND A LEAK.
Water Utility Billing Problems
1969 S Henderson ST
- Case Date:
- 3/28/1997
ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.
Water Utility Billing Problems
512 W Ralston DR
- Case Date:
- 3/28/1997
SHE CALLED ON 3-28-97 TO COMPLAIN ABOUT BEING BILLED TWICE THE NUMBER OF GALLONS OF WATER MORE THAN SHE HAS BEEN PREVIOUSLY BILLED SINCE SHE HAS LIVED AT THIS ADDRESS.