Case Date:

4/6/2017

We are experiencing a major storm water runoff problem on our property. It has become so bad that our driveway collapsed. We have also lost some trees and fear losing additional trees. In addition, a lot of trash is accompanies that large volume of water and settles on our property in what is now a muddy swamp. I think we need to work with the churches to the east of us who have huge parking lots to address the water runoff problem that is becoming worse all the time. Thank you in advance for addressing this problem.

Case Date:

4/6/2017

Our store at 512 S College Mall Road is being flooded out by water runoff that comes over the retaining wall behind the store. The water is runoff from our neighbors parking lot...a housing division.

Case Date:

4/6/2017

When it rains, the run off comes down my driveway off of High street and the parallel sidewalk and runs down my driveway pooling in front of my garage door and in turn enters my house. This will occur during a rainfall of 0.5 inch or more. Would it be possible to look at the drains on High street or add one at the top of the hill to divert water away from my driveway?

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

3/16/2017

Ms Kao contacted Jon Callahan and then me about the culvert under the drive at First United Church. She explained they want to do some improvements to make is safer to mow around the culvert and was hoping someone could give her some advice.

Case Date:

2/28/2017

Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly

Case Date:

2/20/2017

I live at 415 W. Graham Drive. There are very deep, somewhat large, holes at the end of my driveway from the water flow when it rains. I was hoping someone could come out and tell me if I need to repair or if it's the cities responsibility. Turning in to my driveway multiple times a day is becoming a hazard. I do not currently have a photo but I am happy to provide if need be. Thank you!

Case Date:

1/17/2017

I am a resident at Patterson Pointe, 454 S Westplex Ave. The construction at the site directly east of the apartment building has begun with earthwork. A pit has been dug on the site and now contains green water. I don't know where the water has accumulated from, it's more than rain or runoff. Will the city check the water for contamination and make sure it is pumped out and disposed of properly? You don't need to contact me about this, I just wanted to make sure someone at the city is aware. Thank you.

Case Date:

1/3/2017

Standing water over drain. Continuing problem since recent street work.

Case Date:

11/8/2016

The construction remediation materials protecting a storm sewer drain back near the railroad tracks has been disreguarded and run over by the Duke trucks. This is at a low spot and often floods. The staw baffles and warning posts have been flattened by the work equipment. I pointed it out to crew members and they did not show concern or fix it.