Case Date:

7/26/2002

TALL GRASS ON SIDE AND BACK YARD...FRONT HAS BEEN "STOMPED DOWN"

Case Date:

7/26/2002

Caller reports 6-12 paint cans left at the curb.

Case Date:

7/25/2002

faxed ddh/ please drop off a recycling bin. Other/ recycling: notice left that recycling not sorted - he states that he has not sorted his recycling for 10 yrs but we still picked it up. I explained that it has to be sorted & will send him a brochure. Talked to Chris - we will pick up this one time as is - but nees to sort in future.

Case Date:

7/25/2002

no sticker

Case Date:

7/25/2002

no sticker

Case Date:

7/25/2002

non-recyclable items

Case Date:

7/25/2002

Mr. Whitmer contacted Insight in an effort to add a premium channel to his Classic service. He was told that he must rent a cable box for each TV (at a cost of $3.95/box) in order to view premium channels. His TV is already cable ready and he does have digital service. He would like to know why he must rent the box in order to keep his normal service and add one premium channel.

Case Date:

7/25/2002

A senior citizen called in because he wants to recieve Classic Cable and the Encore Network. He does NOT want to recieve additional channels. However, he was told that in order to recieve Encore, he must purchase a package of channels that he does not want. He would like to know why he cannot have Encore without a package.

Case Date:

7/25/2002

Mrs. Murphy recieved a notice because she placed out cardboard kitty litter boxes with plastic handles as recyclable. She has removed theplastic handles from the boxes and the boxes should be picked up by the crews tomorrow morning.

Case Date:

7/25/2002

intersection of allen and henderson. cannot see when trying to make a left turn onto henderson because of tree limbs.