Case Date:

1/31/2026

Owner is mixing tea at her residence in the basement of her home. This home and basement has sanitary issues (previously reported) such as ants, rodents, and squirrel infestation. There is not a licensed kitchen and I have ordered and afraid of what conditions my tea is packaged in. No response from business about my order and her tea shop is closed permanently since end of December. She has posted on social media she is working on the orders and other posts state she is working on them in her residence basement. This is a concern. Thank you for investigating. The business is Cup and Kettle Tea Shop. The website says it open, however no direct communication about online orders.

Case Date:

1/31/2026

The bike through paths in the median on South Walnut Street that connect the B Line Trail to the Allen Greenway are completely blocked, meaning people living east of Walnut have few options to get to the B Line Trail. The trail itself is clear but this critical crossing of Walnut Street (the only one with a protected median for people on bikes and peds to cross), is completely blocked. Please clear it! Thank you

Case Date:

1/31/2026

I really appreciate all the hard work that was done to clear the B-line and the Jackson creek trail (phase II). I was surprised to see that the clearing ended abruptly where Gray street crosses the path just south of 11th and I wonder what the plans are for getting it cleared all the way to 17th. Thanks!

Case Date:

1/31/2026

I really appreciate all the hard work that was done to clear the B-line and the Jackson creek trail (phase II). I was surprised to see that the clearing ended abruptly where Gray street crosses the path just south of 11th and I wonder what the plans are for getting it cleared all the way to 17th. Thanks!

Case Date:

1/31/2026

Snow is still blocking all of the sidewalk! This is unacceptable

Case Date:

1/31/2026

I’m reaching out regarding our driveway connecting to the street. The surface is extremely rough and there is a pretty big gap. It has gotten bad enough to the point it’s damaging the front bumper of my car when I back out. If someone could come out and take a look to repair it, that would be amazing. Thank you

Case Date:

1/31/2026

Sowder Sq hasn't seen a snowplow in many days. It got kind of a cursory plow maybe 5 or 6 days ago, but nothing since. There's several inches of ice and compacted snow built up on the street now.

Case Date:

1/31/2026

3 fire hydrants in Hearthstone Village covered when City snow plows pushed snow off streets. 3 hydrants in the end of each court, between 1204-1209 and 1312-1310 (Hearthstone) and at the corner of the access road and Bridgestone. The one at 1204-1209 is especially problematic. --see attached pic --there is a hydrant somewhere under that pile of snow!

Case Date:

1/31/2026

It doesn't look like the alley from Wilson to Hillside between Washington and Lincoln Streets has been plowed. Vehicles have been driving on top of the snow, which has left a 5-6 inch high strip of snow down the center of the alley. I can't get my car in the driveway because I have to either back in or out. Can this alleyway be plowed? Thanks so much!

Case Date:

1/31/2026

Car has been parked illegally for 1 week by not paying once. It is park mobile zone 7695. License plate UC6367. Please ticket or tow, there should be no free rides since there have been at least 3-4 days that it was possible to move.