Case Date:

12/22/2003

faxed RH/ missed pick-up/trash: Said her trash was missed Please pick up if something is wrong w/it call her. Thanks Rosha

Case Date:

12/22/2003

faxed Rh/ other/trash: Did not get trash out in time. Could you please pick uo If not call her Thanks Rosha (pick up on Hawthorne)

Case Date:

12/22/2003

faxed RH/ Missed pick-up/trash: Please pick up. IF something is wrong call her. Thanks Rosha

Case Date:

12/21/2003

faxed missed Pick-up/recycling

Case Date:

12/19/2003

Vehicles parking on grass next to parking lot.

Case Date:

12/19/2003

Vehicles on lawn. Illegal temporary signage. Royal Chevy/Nissan

Case Date:

12/19/2003

Recyclables & non-recyclables waste mixed Items are not included in recycling program. Recyclable items not properly sorted. Trash: CF

Case Date:

12/19/2003

Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time. Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement

Case Date:

12/19/2003

Car on grass

Case Date:

12/19/2003

Mr. Plucker contacted the Public Works Department 12/19/2003. Mr. Plucker called Insight customer service to inquire about Insightbb and to see if there were any specials if someone were to sign up for the service. The Insight rep. told Mr. Plucker that there were no deals for the Insightbb service. A few days later Mr. Plucker heard an advertisement on the radio for the Insightbb service offering a special, he then contacted Insight in hopes of getting the service at the special price.