Case Date:

8/6/2003

faxed ddh/ missed pick-up/yard waste:

Case Date:

8/5/2003

Woman called in stated that she called HAND 2 weeks ago to report that 704 Country Club Dr. has very high weeds and nothing has been done about it. Could not find any thing in the reqpro system on this address.

Case Date:

8/5/2003

THERE IS A DUMPSTER AT THIS RENTAL THAT HAS BEEN SITTING OVER FLOWING FOR OVER TWO WEEKS.

Case Date:

8/5/2003

HIGH GRASS. ALSO THIS STREET IS GRAVEL AND IT IS VERY POORLY MAINTAINED. CARS BOTTOM OUT.

Case Date:

8/5/2003

HIGH GRASS

Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

8/5/2003

HIGH GRASS

Case Date:

8/5/2003

no sticker

Case Date:

8/5/2003

exceeds 40 lb. weight limit

Case Date:

8/5/2003

faxed R.H./ Missed pick-up/trash/ guys did not pick up her trash - she said no notice was left. She was afraid the crews saw her melted cuttting board and thought it was a a piece of wood. Please pick up trash. Thanks Rosha