closed #64222
Water Utility Problems
422 E Cottage Grove AVE
- Case Date:
- 5/1/1998
House to the west is pumping water out of the basement through a hose, which continually floods the alley through which Ms. Curran must enter her own apartment unit.
House to the west is pumping water out of the basement through a hose, which continually floods the alley through which Ms. Curran must enter her own apartment unit.
SEWER BACKUP
Water tastes musty.
Drainage complaint.
TOILET WON'T WORK, SINK DRAINS WORK OKAY
SEWER BACK UP YESTERDAY AND TODAY
Message taken by Mary Ellen, Planning Dept. Drainage dispute w/neighbor over diversion ditch and flooding lawns. Property owner was going to talk to neighbor.
OTHER/SAID SHE WAS PROMISED A RECYCLE BIN LAST WEEK AND DID NOT RECEIVE IT. SHE'S VERY UPSET ABOUT IT. SHE HAD BORROWED HER NEIGHBORS BIN, SO I EXPLAINED THAT IF THE GUYS SAY A BIN AT HER RESIDENCE, THEY PROBABLY WOULD NOT LEAVE ANOTHER ONE THERE. CALLED BACK ON 5-1-98 AND SAID THANK YOU FOR "GOING ABOVE AND BEYOND " TO DELIVER HER RECYCLING BIN THIS MORNING. SHE FELT BAD FOR COMPLAINING. THANK YOU VERY MUCH.
CUSTOMER WAS JUST CALLING TO REPORT THAT WHEN WE HAVE VERY HEAVY RAIN HE AND TWO NEIGHBORS HAVE SEWER BACKUP. THEY WERE NOT HAVING PROBLEMS AT THE MOMENT, HOWEVER. I ADVISED HIM TO CALL IF THEY BACKUP AND TOLD HIM THAT THERE IS NOT TOO MUCH WE CAN DO IF RAINS CAUSE THE BACKUP. ADVISED RICK SCHROEDER OF THE CALL